Carolina Custom Hardwoods maintains regular hours from 8:00am to 6:00pm, Monday through Saturday.
We normally DO NOT move customer’s furniture. Moving furniture out of the rooms where flooring is to be installed is the customer’s responsibly due to insurance reasons.
YES. We will quote you on the removal of your existing floor.
We do use a dust containment system as well as hang plastic from doorways and cover unmoveable items. Most of our customers say the dust is not too bad. We do receommend that you change your air conditioner filters after the installation is complete.
You do not need to be present during the installation. We provide a lock box on site and you are welcome to go on vacation while we work.
The sanding process is very loud and floor finishes contain strong chemicals. We recommend leaving the house usless you have a seperate floor you can stay in away from the installation area.
YES! Allergist recommend that people with allergies live in an environment with wood floors, which do not hold dirt, dust, mites, and mold.
Recoating is when we buff the existing floor with a metal mesh fiber disk before applyting 1 coat of finish. This is a great way to restore your floors natural wood beauty.
A recoat can be done providing the floors have never been waxed (pledge, Endust, Murphy’s Oil). Also, recoating will not get any dirt from the pores of the wood.